Insights
Research, analysis, and perspectives on communication training in medical education.
All Articles
The ROI of Communication Training: By the Numbers
The business case for communication training is clear: reduced malpractice risk, improved HCAHPS scores, and better outcomes.
Where Medical Simulation Is Headed in 2026
From VR to AI voice agents, medical simulation technology is evolving rapidly. Heres what matters for 2026.
Breaking Bad News: The Skill No One Teaches
Breaking bad news is a core clinical skill — yet most clinicians have never practiced it before doing it for real.
What Medical Learners Actually Want from AI Standardized Patients
New CHI 2026 research reveals six key requirements for AI-SP design—straight from the medical students who would use them.
End-of-Life Conversations: Practice Makes Progress
EOL conversations are low-frequency, high-stakes events. Traditional training models cant provide the practice clinicians need.
The Scalability Problem with Standardized Patient Programs
Traditional SP encounters cost $150-300 each and can't scale to meet demand. Why AI augments — rather than replaces — existing simulation programs.
Why Communication Training Matters
Communication failures are the leading driver of malpractice claims, yet most clinicians receive minimal structured training. The gap between what's at stake and how we prepare is wider than most realize.